If you wish to return a product to us, you have 30 days from the date of receipt of your package.
Items must be new, unworn, unwashed, labelled and in their original packaging.
We will reimburse you by transfer to your bank account upon processing of your return by our logistics teams.
You have options to return your package:
- Return by post
The return costs are at your expense, return the package to the following address:
Textiles and textile products
198 rue de la lys
59433 Halluin CEDEX.
Do not forget to print and fill out the return form to attach it in the package.
- The deposit of the package in store FREE
Go to the nearest shop with your invoice and package
Embroidered or made products cannot be returned, exchanged or refunded.
When ordering, check the requested size, your initials and the color of your embroidery, because your product can not be taken back or scalloped.